Frequently Asked

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I can't receive the sms code to signup/login

We are aware of this issue for T-Mobile and Sprint users. These carriers often rate limit or block codes from being sent and we can't prevent them from doing so. Please contact your carrier customer support and let them know you're not able to receive SMS verification codes.

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Is Kippo available in my country?

Kippo is available in the US, Canada, and now Europe. We understand that gaming is a global community and hope that we can bring Kippo to the rest of the world as soon as possible. We don't have a rollout plan for additional global expansion but we will make sure to keep everyone updated.

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Is Kippo FREE to use?

Kippo is FREE and always will be! But we also offer a subscription tier called Kippo Infinity to help enhance your experience even more.

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How do I cancel Kippo Infinity?

For Apple iOS devices see instructions here, and Android devices see instructions here

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subscribed to Infinity but not activating?

Go into Kippo's settings, scroll to the bottom, and tap "Restore Purchases". If this doesn't work please contact us.

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