Last Modified: September 9, 2021
Covalent, Attn: Customer Service – Privacy
755 South Hill St Suite 804
Los Angeles, CA 90014
1. Questions and Opt Out
We will not disclose Personal Information (as defined below) to third parties for their direct marketing purposes without your consent. If, after providing consent, you want to opt out of having your Personal Information disclosed to third parties for their direct marketing purposes, please let us know by sending us an e-mail at email@example.com or by writing to us at Covalent Inc., Attn: Customer Service – Privacy South Hill St Suite 804, Los Angeles, CA 90014. Please be sure to include your full name, your Covalent username, the e-mail address you used to sign up with Covalent and your mailing address and specifically state that you do not want your personal information shared with third parties for their direct marketing purposes.
2. Updating Your Personal Information and Controlling Your Profile
The Service provides tools for you to correct, update or edit your personal information and control your profile. You can edit your profile and other information at any time through the App.
3. Information You Choose to Submit
When you register to become a member of the Service, we collect certain information about you which may include your name, username, age, image, e-mail address, gender, the city you live in, date of birth, credit card information for making purchases, and any personal information that you provide to us through the Services or in connection with any contests, sweepstakes and/or other promotions (collectively, “Personal Information”).
4. Information We Collect
We collect the Personal Information and/or Usage Data to notify you of new product releases, to send service notifications, to customize the advertising and content you see through the Service, to solicit your feedback and input about the Service, and to prevent or detect fraud or other illegal or unauthorized activities, to enforce these Terms, and to comply with applicable law
We may collect information about the computer or device you use to access our Service, including the hardware model, operating system and version, MAC address, unique device identifier (“UDID”), phone number, International Mobile Equipment Identity (“IMEI”) and mobile network information. We may also collect mobile advertising IDs (for example, Google Advertising ID and Apple IDFA). We use this data to verify account validity, and to ensure that users do not create duplicate accounts or circumvent our data security protocols.
The Service will access your device's native phonebook and image storage applications, with your consent, to find contacts that also use the Service and allow you to invite contacts to use the Service.
We collect your device location with your consent so that you can use location-based features.
Your device may allow you to change your settings or preferences to disable our access to your native phonebook and images or to disable collection of your device location. If you do so, you may not be able to use location-based features of the Service.
We may also automatically collect and use the data contained in log files. The information in log files may include your IP address, your ISP, the Web browser you used to visit the Service, the time you visited the Service, which pages you visited within the Service, and other anonymous usage data. We use this data to observe how our customers are using the Service to improve the Service, provide customer service, and to debug potential issues with the Service.
Because we want the Service to be available to you at any time you maintain a profile on the App, we will store the Personal Information and Usage Data until you delete your profile on the Service.
The Service does not respond to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about an individual consumer’s online activities over time. Visit www.donottrack.us to find out more about “do not track.”
5. GDPR Rights
If you live in, or are subject to the laws of, the European Union, you might have the following rights:
- Right to be informed: we must tell you what data of yours is being collected, how it’s being used, how long it will be kept and whether it will be shared with any third parties.
- Right of access: you have the right to request a copy of the information that we hold about you.
- Right of rectification: you have the right to correct data that is inaccurate or incomplete.
- Right to be forgotten: in certain circumstances, you can ask us to erase any personal data that is stored about you.
- Right of portability: you can request us to transfer any data about you that we hold to another company.
- Right to restrict processing: you can request that we limit the way we use personal data.
- Right to object: you can challenge certain types of processing, such as direct marketing.
- Rights related to automated decision making, including profiling: you can ask us to provide a copy of our automated processing activities if you believe the data is being processed unlawfully. You are free to exercise your rights by contacting us at firstname.lastname@example.org
6. How We Share Your Information
Unless you hide your profile (which you may do at any time within the App), certain information may be discoverable and viewed by anyone using the Services. Such information includes your name, age, username, distance from the viewer, and any photos, favorite games, favorite conventions or responses to essay prompts that you have provided. If you hide your profile, this information will be available only to those you permit to view your profile.
When you send messages or post content through the Service, your username, your actual name and other Personal Information may be included in the message.
We use third party service providers (“Service Providers”) to perform certain services for us, such as payment processing for in-app purchases, hosting and maintenance, data storage and management services, production and fulfillment services, and marketing and promotions. We provide our Service Providers with the information reasonably necessary for them to perform these services on our behalf. Each Service Provider must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of the information involved in order to protect your information from unauthorized access, destruction, use, modification or disclosure.
We may disclose aggregate Usage Data in order to describe the use of the Service to our existing or potential business partners, sponsors, advertisers, investors or other third parties. However, this aggregate data will not involve the disclosure of Personal Information and will not personally identify you or other users of the Service.
7. Other Authorized Disclosures
8. Public Areas
Your use of areas of the Service that are intended for interaction with other users may reveal your name, username, city name, and other Personal Information you put on your profile and may allow you to share your Personal Information with other users of the Service. By choosing to use these areas, you understand and agree that anyone with access to those areas may access, copy and forward any information about you that is contained in or that you post to those areas. As with any social networking service, you should use care when disclosing any of your personal information to strangers.
9. Links to Other Sites
The security of your Personal Information is important to us. We use standard security procedures and practices appropriate to the nature of the information we collect in an effort to protect the information from unauthorized access, destruction, use, modification or disclosure. We also require our Service Providers to implement and maintain reasonable security procedures and practices appropriate to the nature of the information we share with them. No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. So, while we strive to protect Personal Information, we cannot and do not guarantee or warrant the security of any information you transmit to or from the Service, and you do so at your own risk.
11. Children's Privacy Statement
We do not knowingly collect personally identifiable information from children under the age of 18. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 18, we will delete such information from our records. Except for children whom we become aware of under the age of 13, we may retain certain information from children under the age of 18 in order to identify and prevent them from trying to register for or use the Services in the future until they are eligible to do so.
12. Data Processing in the United States
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we may process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using our Service, you agree that the collection, use, transfer and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.
13. California Residents
As described above, we do not sell your information to any third party.
If you are a California resident, you have the following rights:
- You may request, no more than two times each year, that we disclose to you the following for the 12-month period preceding our receipt of your request:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information is collected;
- The business or commercial purpose for collecting your personal information;
- The categories of third parties with whom we share personal information; and
- The specific pieces of personal information we have collected about you.
- You may request that we delete any personal information that we have collected from or about you. Except as provided under the CCPA, we will delete such information in response to your request.
To make a request, you may contact us via mail, email, or phone:
Attn: Customer Service – Privacy
742 S Hill St Suite 804, Los Angeles, CA 90014
In order to respond to your requests, we may need to verify your identity. We will not discriminate against you in the provision of the Service in response to your exercise of these privacy rights. We will respond to your request within 45 days of receipt of your request, after verification, unless we need additional time, in which case we will let you know and may extend the period an additional 45 days as permitted by the CCPA.